iOS: Message incorrectly says subscription expired

galenbd — Mon, 05 Dec 2022 17:38:40 GMT

Hey,

I love your service. I frequently use my iphone 12 in my car with bluetooth to the speakers. Today, I got a warning that my subscription had expired. I still have ~3 months on that subscription. I was able to change to a different station and the message did not reappear.Some hours later, the message reappeared and I was again able to move to a different station.

I'm still able to listen to your service and use the mobile app, but as a developer myself, I thought I'd report this in case you see it again.

Moderator Edit: Changing title for clarity

Re: Erroneous warning on ios mobile

TannerPandora — Mon, 05 Dec 2022 17:36:37 GMT

Hi @galenbd! Welcome to community. 👋

Thanks for letting us know! I've passed this along to the appropriate teams for further investigation. If you're able to share a screenshot of the message you receive on your phone, that would be great.

Thanks again for letting us know.

Use your mobile device in your vehicle only when conditions allow and as permitted by applicable law.

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iOS: Message incorrectly says subscription expired

Re: Erroneous warning on ios mobile