post Re: Music but no podcasts in iOS

iOS: Podcast Won't Play / Skips Through

elleshay — Tue, 25 May 2021 19:30:51 GMT

I’m having the same problem, but I have an iphone. Seeing problems with audio chuck podcasts (crime junkie, oc swingers, counter clock)

Re: iOS: Podcast Won't Play / Skips Through

AlyssaPandora — Tue, 25 May 2021 19:34:29 GMT

Hey there, @elleshay. 👋

I moved your post over to a separate thread as you're experiencing this on iOS. I love audiochuck podcasts - and I'm sorry to hear that you're running into this issue.

Could you try out these steps while I have a trace enabled on your Pandora account? You can find the steps here: iOS Troubleshooting

If the issue persists, could you provide the following details so I can report this over to our engineering team?

Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening?
Do any error messages pop up when this occurs?

Thanks for your help with this. 🎧

Re: Podcast Won't Play / Skips Through

DanTheMan0801 — Mon, 05 Jul 2021 14:38:53 GMT

I know this is an older topic, but I’m having the same issue in just the Critical Role podcast. It won’t play any of the episodes and when it does, I try to do a 15 second fast forward and it says there is an error and it won’t play it ever again.

I have an iPhone though.

Re: iOS: Podcast Won't Play / Skips Through

AlyssaPandora — Mon, 05 Jul 2021 15:38:59 GMT

Hi there, @DanTheMan0801. 👋

I moved your post over to this existing iOS thread: iOS: Podcast Won't Play / Skips Through

Could you share a screenshot of the error message you're encountering?

Could you tell me more about your device?

Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening?

Thanks so much for your help with this. 🎧

Re: iOS: Podcast Won't Play / Skips Through

DanTheMan0801 — Mon, 05 Jul 2021 22:42:00 GMT

Hey Alyssa,

It is an iPhone 8plus.
AT&T provider.
Software version: 14-6
Pandora version 2106-1

It happens when I only go on this podcast, when I’m on wick, cellular and even when I uninstall the app, or when I turn my phone off then back on.

Re: iOS: Podcast Won't Play / Skips Through

AlyssaPandora — Tue, 06 Jul 2021 17:00:59 GMT

Thanks so much for getting back to me with those details, @DanTheMan0801. I'm reporting this over to our engineering team so they can investigate further. 🎧

Re: iOS: Podcast Won't Play / Skips Through

afletchall — Fri, 12 Aug 2022 18:51:51 GMT

Any updated resolve links to this?

Re: iOS: Podcast Won't Play / Skips Through

AlyssaPandora — Mon, 15 Aug 2022 16:38:55 GMT

Hey, @afletchall. 👋

Sounds like you're having trouble with your podcasts.

Could you share a bit more about what is happening?

Which podcast(s) does this issue happen with?

Let me know as I'd like to report this over to our engineers. 🎧

Music but no podcasts

jP607 — Sat, 21 Jan 2023 16:24:18 GMT

I am trying to listen to my collected podcasts on my iPhone. Music stations work just fine. I have signed out of the app, deleted the app, checked for updates for Pandora. Running iOS 16.2 on iPhone 13. I am out of ideas.

Re: Music but no podcasts

AdamPandora — Sat, 21 Jan 2023 19:12:20 GMT

@jP607 Could you tell me a bit more about what is happening

Is there an error message when you attempt to play a podcast? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝