post iOS: Pandora Won't Launch on iPhone in iOS

iOS: Pandora Won't Launch on iPhone

kjbrg8019 — Mon, 20 Mar 2023 14:35:30 GMT

Pandora will no longer launch

mod edit: changed titled for clarity

Re: Won't lauch on Iphone

AlyssaPandora — Mon, 20 Mar 2023 14:34:53 GMT

Hey there, @kjbrg8019. 👋

Sorry to hear that you're having trouble launching Pandora on your iPhone device.

Are you noticing any error messages? If so, what exactly does it say?

iOS Troubleshooting:

First, I recommend rebooting the device by shutting it down entirely, then turning it back on and trying Pandora again.

If you're still having issues, try uninstalling and reinstalling the app (not to worry, we'll keep track of your profile and collection for you).* To do that:

Hold down the Pandora icon on your Home screen until all the icons start "shaking."
Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app.
Then re-install Pandora via the App Store on your device.

*Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know.

Let me know how it goes. 🎧

Re: iOS: Pandora Won't Launch on iPhone

kjbrg8019 — Mon, 20 Mar 2023 22:38:14 GMT

Deletion and re-install worked

Re: iOS: Pandora Won't Launch on iPhone

AlyssaPandora — Tue, 21 Mar 2023 13:43:07 GMT

Thanks for confirming, @kjbrg8019. Sounds like you were able to launch the app without any issues after reinstalling. Feel free to let me know if you run into any additional trouble.

In the meantime, happy listening! 🎶