post Re: iOS: Pauses after Notifications and Doesn't Resume in iOS

iOS: Pauses after Notifications and Doesn't Resume

Surfingskyler — Tue, 17 May 2022 20:24:14 GMT

I’m having the exact same problem on my iPhone. When listening to music with headphones if I get any kind of notification my music stops playing

Re: iOS: Pauses after Any Notification and Doesn't Resume

AlyssaPandora — Tue, 17 May 2022 20:23:42 GMT

Hi there, @Surfingskyler. 👋

I moved your post over to the iOS section of the community to keep everything organized.

Have you tried uninstalling / reinstalling the Pandora app? If not, could you try running through these steps while I have a trace enabled on your account? You can find them here: iOS Troubleshooting

Device Details:

If the issue persists, would you mind posting your device details? I can report this over to our engineering team if you still have trouble. It's helpful to know:

Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
Make and Model of your Headphones:
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening?
After the notification and the app pauses, do you attempt to resume your music by using Bluetooth controls on your headphones?

Thanks for your help with this. 🎧

Re: iOS: Pauses after Any Notification and Doesn't Resume

Blutengel666 — Fri, 26 Aug 2022 14:30:55 GMT

How do I make it so when I'm playing music in my house. My text notifications don't interrupt my music?

Re: iOS: Pauses after Notifications and Doesn't Resume

AlyssaPandora — Fri, 26 Aug 2022 17:41:20 GMT

Hi there, @Blutengel666. 👋

Please check out my post about this here.

Let us know if the issue persists. 🎧

Re: iOS: Pauses after Notifications and Doesn't Resume

dmjaeger — Thu, 18 May 2023 22:27:58 GMT

I'm having this problem as well. Moving over to Spotify for the time-being.