iOS: Offline Station Buffers

Maelo — Wed, 31 May 2023 15:59:52 GMT

I cancel due to offline stations not playing for the most part. This happen to me a couple of times. I tried undo the stations, sign out, redownload the app. I will get one to work then when I switch to another stations all I get it's buffering.

mod edit: changed title for clarity

Re: Offline station not playing

AlyssaPandora — Wed, 31 May 2023 15:59:20 GMT

Hi, @Maelo. 👋

Sorry for any inconvenience this has caused. I understand how frustrating this must be.

Offline Collection:

Something to note, your offline collection will be removed if you uninstall or sign out of the Pandora app, or if you are unable to re-establish a connection with Pandora via a Wi-Fi or mobile network within 30 days. This would require you to re-download your tunes when signing back into your account from your iOS device.

Device Details:

I'd like to share your experience with our tech team.

To help us understand the issue better, could you tell us more about your device?

Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Have you encountered any other error messages? If so, what exactly does it say?
Are you manually selecting Offline Mode? Or, are you losing connection / signal and then it goes into Offline Mode?

Let me know. 🎧

post Re: Offline station not playing in iOS

iOS: Offline Station Buffers

Re: Offline station not playing