post Re: iOS: Playback stops with no error message in iOS

iOS: Playback stops with no error message

nancsue — Mon, 29 May 2023 11:21:10 GMT

I am suddenly having the same problem. I listen on an iPad. All of a sudden, it is cutting off after only about 20 minutes, with no error message - just stops.

Moderator Edit: Edited title for clarity

Re: iOS: Playback stops with no error message

AdamPandora — Mon, 29 May 2023 11:22:02 GMT

@nancsue I moved your post over to the iOS space.

I've enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to run through our suggested troubleshooting steps: Troubleshooting for iOS Devices

Let me know how it goes.

Re: iOS: Playback stops with no error message

nancsue — Tue, 06 Jun 2023 21:32:15 GMT

Thank you. I deleted the app, and re-installed it. So far, it’s working well again.

Re: iOS: Playback stops with no error message

TannerPandora — Wed, 07 Jun 2023 20:17:36 GMT

Let us know if you run into trouble again, @nancsue!

Check out Collaborative Cuts

A quarterly series of crowd-sourced playlists created by you, the community's listeners. Our new "Collaborative Cuts" program allows you, the listener, to help create community-inspired Pandora playlists for all listeners to enjoy!

Re: iOS: Playback stops with no error message

nancsue — Wed, 07 Jun 2023 21:10:05 GMT

Will do! And thanks for your help. I love Pandora. As Kris Kristofferson might say, “it helps me make it through the night.” 😂