post Re: Service in iOS

iOS: Account does not always stay signed in

Angel69 — Sun, 16 Jul 2023 11:41:18 GMT

Not a wueation just a statemwnt. Ive had and paid for pandora for a few yrs. Although it was annoying that anytime i got signed out it took forever for it to reload my music. And it would kick me off often. Now not only did it kick me off but all the music i downloaded for offline listening is gone. Then as of yesterday evening nothing will even play. Just says buffering even when connected to wifi. I have cancelled and moved on to another app. So just a heads up for others out there.

Moderator Edit: Edited title for clarity

Re: Service

AdamPandora — Sun, 16 Jul 2023 11:40:46 GMT

@Angel69 Thanks for sharing your experience with the Community.

I understand your frustration. If you'd prefer not to invest any more time, we totally understand.

If you'd like to work on this a bit more, I'd be happy to help troubleshoot or answer any questions you may have.

From your message, it sounds like you are experiencing the following issues:

Account does not always stay signed in (thus causing you to have to re-download all offline content)
Buffering

To clarify, did you recently install any iOS or Pandora updates?

In the meantime, it may help to run through the following troubleshooting steps as well: Troubleshooting for iOS Devices

Let me know how it goes.

Re: Service

Angel69 — Sun, 16 Jul 2023 12:16:45 GMT

Ive spoke with someone and done all this. Its not something new its been
happening for quite a while. But ty. Wasnt happy about price increase
either.