post iOS: Issues adding songs to playlist in iOS

iOS: Issues adding songs to playlist

Whartman — Tue, 17 Oct 2023 14:37:51 GMT

I can typically add songs to my playlist, but sometimes when i try to add a song it doesn't add. I'm not doing anything crazy, just simply adding songs to a playlist. I have created a playlist called "won't add". When I play from that play list and try to add it to "Best of the best" it doesn't do anything.

Re: iOS: Issues adding songs to playlist

AlyssaPandora — Tue, 17 Oct 2023 14:47:50 GMT

Hi there, @Whartman. 👋

Thanks for posting about your experience. Sorry to hear that you're having trouble adding songs to a particular playlist.

Could you provide more details about what's happening?

Does this happen with a particular track or any song that you attempt to add to "Best of the Best"?
Could you provide the track name / artist of a song (or even a link) as an example so I can take a deeper look from my end?
Do you receive any error messages when you try to add the song to your playlist? If so, what exactly does it say?

Let me know. 🎧

Re: iOS: Issues adding songs to playlist

Whartman — Tue, 17 Oct 2023 15:20:49 GMT

https://share.icloud.com/photos/051T5LytyZV-wXZZ9v6p8HmpA

This link is an icloud like to a screen record I made to show what exactly
is happening.

Re: iOS: Issues adding songs to playlist

AlyssaPandora — Tue, 17 Oct 2023 17:52:46 GMT

Hi there, @Whartman. 👋

Thanks so much for sharing that screen record. I connected with someone on my tech team about this and it looks like you may be on an older app version.

Could you try updating the Pandora app version 2803.1 to see if helps?

You can manually update the Pandora app from the App store on your Apple device.

Let me know how it goes. 🎧