iOS: App buffers after migrating to new iPhone

ryliebear1002 — Tue, 17 Oct 2023 14:35:57 GMT

Hi there my Pandora app always buffers when using it in WIFI mode and cellular data since i changed phones.

Phone:Iphone 13mini iOS:17.03

Carrier:AT&T

Pandora iOS app version: 2308.1

mod edit: removed personal email address + changed title for clarity

Re: Pandora iOS app always buffers after migrating to new iPhone

AlyssaPandora — Tue, 17 Oct 2023 14:35:37 GMT

Hi there, @ryliebear1002. 👋

Sorry to hear that you're encountering buffering when you attempt to listen on your new iPhone device.

I appreciate you taking the time to provide your device details - this is very helpful. Let's try a fresh install of the Pandora app on your device to see if this helps any. I've enabled a trace on your account in case we need to share this info with engineering.

You can try running through these steps here: iOS Troubleshooting

If the issue persists after restarting and reinstalling, I can report this over to our tech team on your behalf.

I hope this helps. Let me know how it goes. 🎧

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iOS: App buffers after migrating to new iPhone

Re: Pandora iOS app always buffers after migrating to new iPhone