iOS: Pandora closes when searching on iPad

SarahLee — Mon, 04 Mar 2024 15:14:17 GMT

New iPad this week. Pandora close ever time I try to search for new music. Any suggestions?

Re: Pandora closes when searching on iPad

AlyssaPandora — Mon, 04 Mar 2024 15:14:05 GMT

Hi there, @SarahLee. 👋

Sorry to hear that you're having trouble when searching on Pandora. Typically, we'd start off with uninstalling / reinstalling the Pandora app on your iPad device using these steps: iOS Troubleshooting

However, it sounds like you have a fresh install of the app.

I'd like to gather more details to share with our engineering team on your behalf.

Are you noticing any error messages? If so, what exactly does it say?
Are you connected to Wi-Fi or cellular data when this is happening?
If not, which wireless carrier are you using?
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Could you share an example of when the app closes / crashes?
- Does this happen with a specific artist?
- Are you attempting to search for a new station? Or, play a song on demand?

Thanks for your help with this additional information. 🎧

post Re: Pandora closes when searching on iPad in iOS

iOS: Pandora closes when searching on iPad

Re: Pandora closes when searching on iPad