post iOS: Pandora stops in the background in iOS

iOS: Pandora stops in the background

Kittenoverlord — Mon, 15 Jul 2024 20:13:08 GMT

When I'm listening with Pandora in the background, the app will crash and the music will freeze after 15 minutes. I'm pretty sure it's because an ad will pop up and usually it requires me to manually press "watch ad" for the music to continue. I can't do that when Pandora is in the background. Is there anyway to let the ads autoplay in the background?

Re: Pandora stops in the background

AlyssaPandora — Mon, 15 Jul 2024 20:13:00 GMT

Hi there, @Kittenoverlord. 👋

Thanks for reporting!

Does this occur when you're using a Premium Access session? Or, does this happen when you're listening to your normal station experience?

Let me know. 🎧

Re: Pandora stops in the background

Kittenoverlord — Tue, 16 Jul 2024 02:32:00 GMT

I only listen to customs playlists which is where I notice this problem. I do not use any premium things.

Re: iOS: Pandora stops in the background

AlyssaPandora — Tue, 16 Jul 2024 15:06:53 GMT

Thanks for getting back to me, @Kittenoverlord. At this time, it looks like your using ad-supported Pandora and initiating Premium Access sessions.

Premium access allows listeners to enjoy playlists, albums, songs and other content on-demand, without paying for a subscription by watching an advertisement. There isn't a way to bypass this option unless you have a paid Premium subscription. Sorry for any confusion this may have caused. 🎧