post True Crime Garage does not advance to next episode in My Collection

True Crime Garage does not advance to next episode

breezy-v — Thu, 04 Feb 2021 14:32:22 GMT

For the life of me, I can't figure out how to get Podcasts to play in order. After an episode ends i have to grab my phone and find where I was to play the following one, otherwise it skips to a completely different podcasts that's not on my list.

Is there a setting somewhere I'm not seeing? It's quite annoying.

Moderator Edit: Edited title for clarity

Re: podcast not playing in order or going to "similar podcast"

AdamPandora — Thu, 04 Feb 2021 12:29:12 GMT

@breezy-v Nice to see you around the Community. 👋🏽

Could you tell me a bit more about what is happening?

Does this happen with all podcasts you listen to, or only a specific one? If it only happens with one specific podcast, what is the name of it?

Additionally, are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Re: podcast not playing in order or going to "similar podcast"

breezy-v — Thu, 04 Feb 2021 14:06:03 GMT

Hello Adam,

The only podcast that seems to do that is 'True Crime Garage'. The other podcast I listen to 'Get Sleepy' has an "old to new", "new to old" option and plays in whichever option is selected.

I listen mostly on via the App on an Android device, model Essential Phone, AT&T.

There's no error message, after a 'True Crime Garage' episode ends a completely different podcast starts.

Re: podcast not playing in order or going to "similar podcast"

AdamPandora — Thu, 04 Feb 2021 14:33:38 GMT

@breezy-v Thanks for following up.

Please try running through the troubleshooting steps listed here: Troubleshooting for Android Devices

If you continue to experience issues with this, please reply back to this thread and let me know.

Re: podcast not playing in order or going to "similar podcast"

breezy-v — Mon, 01 Mar 2021 01:40:49 GMT

Hello, It's still not working. I've tried it several times, restarted the phone as well and it still jumps from one podcast to another.

Re: podcast not playing in order or going to "similar podcast"

AdamPandora — Mon, 01 Mar 2021 12:48:54 GMT

@breezy-v Sorry to hear those steps didn't help.

I'd like to report your issue to our engineering team. Can you send over a bit more info about your device?

Model:
Carrier:
Android version (Settings > About Phone):
Build number (Settings > About Phone):
Android Security Patch Level, if noted on your device (Settings > About Phone):
Pandora version:
- If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
- If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Let me know what you can find out.