post Re: Random shuffle option is missing in My Collection

Random shuffle option is missing

shawn — Fri, 22 Jan 2021 19:01:19 GMT

My random shuffle option is missing on the now playing page... How do I fix this problem., I already logged out and logged back in and it didn't work

AdamPandora — Sun, 24 Jan 2021 12:32:29 GMT

@shawn Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Amkdrk10 — Thu, 04 Mar 2021 14:47:30 GMT

I am on a Dell computer and using Google chrome as my browser.

AdamPandora — Thu, 04 Mar 2021 16:40:08 GMT

@Amkdrk10 Would it be possible to send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

vjaiswal — Wed, 26 Jan 2022 17:54:59 GMT

Having the same issue, no shuffle button on Windows desktop app.

See attached screenshot

AdamPandora — Wed, 26 Jan 2022 20:12:27 GMT

@vjaiswal You will need to click on Stations.

Once you are on that screen, the option to Shuffle will appear.

Hope this helps clarify.

mdthom — Thu, 05 Dec 2024 18:40:18 GMT

Thank you!!