post Re: I still cannot delete a collection. I really want this thing gone. in My Collection

Deleting content from Recently Played list

jtix — Mon, 10 May 2021 13:34:11 GMT

I have a "new" collection that I never would have set even after a three-day drunk and I cannot delete it. One: How did this thing get in my collection? Two: How do I delete it?

I followed the instructions, but they do not work.

Moderator Edit: Edited title for clarity

Re: Deleting a collection.

MOHLovesAlaska — Sun, 02 May 2021 17:42:39 GMT

@jtix when deleting a playlist you need to sign out then re-sign back in. I have tried just refreshing the page but that has never worked for me. So just sign completely out and then resign back in. I hope this helps. Take care and stay safe.

Re: Deleting a collection.

AdamPandora — Mon, 03 May 2021 13:12:24 GMT

@jtix What is the name of the station that was added to your collection?

Also, can you please send me a screenshot of the station showing in your collection?

Thanks for working with me on this. 🤝

I still cannot delete a collection. I really want this thing gone.

jtix — Wed, 05 May 2021 19:28:07 GMT

None of your suggestions worked. The answer may be right in front of me, but there is no delete option.

Re: I still cannot delete a collection. I really want this thing gone.

AdamPandora — Wed, 05 May 2021 21:59:10 GMT

@jtix What is the name of the station that was added to your collection?

Also, can you please send me a screenshot of the station showing in your collection that you are unable to remove?

Thanks again for working with me on this.

Recently Played List Incorrect

JennyMcManus — Thu, 06 May 2021 23:18:27 GMT

Recently played list shows albums that I find offensive and would never listen to. How do i delete them.

Re: Recently Played List Incorrect

AdamPandora — Fri, 07 May 2021 11:32:52 GMT

@JennyMcManus Nice to see you around the Community. 👋🏽

Unfortunately, there isn't currently a way to delete your recently played history.

I recommend upvoting this existing feature request with a ❤️if you'd like to see this option added to the service: Clear Recently Played / Search History

That being said, it sounds like you may have an unauthorized user on your account if you are seeing content in your recently played list that you never actually listened to yourself.

If you'd like, we can help secure your account by removing all device associations from your account. You can then log back into the devices you want to use.

Let me know if you'd like to proceed with this.

Re: removing a song from my collection, on asus laptop

jtix — Sat, 08 May 2021 01:06:56 GMT

Adam, I have sent you images and I have followed the directions. I cannot delete that collection. Is my account corrupt? How high up do I go to get an answer?

Re: removing a song from my collection, on asus laptop

AdamPandora — Mon, 10 May 2021 11:40:21 GMT

@jtix It doesn't look like you've attached any images or screenshots to this thread yet.

Can you please try sending those once more?

Additionally, what is the name of the station that was added to your collection?

Let me know.

Re: Deleting a collection.

jtix — Mon, 10 May 2021 12:50:39 GMT

Thanks, but I tried that. I am beginning to wonder if my account or collection is corrupted.

Re: removing a song from my collection, on asus laptop

jtix — Mon, 10 May 2021 12:58:18 GMT

I have sent you the name. I have tried attaching an image, but this forum will not let me. I am wondering if this forum requires the image to be saved first. A bit barbaric, but okay.

Re: removing a song from my collection, on asus laptop

AdamPandora — Mon, 10 May 2021 13:33:39 GMT

Thanks for following up with that, @jtix.

To clarify, that playlist isn't actually a part of your collection. However, I do see it is showing in your Recently Played list:

Unfortunately, there isn't a way to delete content showing in your Recently Played list. I recommend upvoting this existing feature request with a ❤️if you'd like to see this option available: Clear Recently Played / Search History

In the meantime, as you continue to listen to other content on Pandora, that playlist will eventually disappear from view as it will get pushed down the list.

Hope this helps!

Re: Recently Played List Incorrect

JennyMcManus — Mon, 10 May 2021 17:01:52 GMT

I keep getting lost in this thread. I would like for you to remove the device associations and let me sign in. Attached to my account I have an iPhone, iPad and 2 PC's, My car when I am driving, but I think it goes through my phone. I have changed my password to make it harder to steal hopefully. Some of the recently played have fallen off the list.

Re: Recently Played List Incorrect

AdamPandora — Mon, 10 May 2021 17:48:49 GMT

@JennyMcManus I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

Hope this helps!

Re: Unable to remove songs from My Collection

jtix — Mon, 24 May 2021 16:33:01 GMT

It is my understanding that removing a collection is impossible.

Given that, what is causing these garbage collections to appear in my collection list?

I now have another one of these annoying things in my way.

What is causing this?

And please, try and get me an answer that works before my renewal date next week. This extremely annoying inability to control my collection is making Spotify look good.

And please notice how long I have been a customer.

Re: Unable to remove songs from My Collection

AdamPandora — Mon, 24 May 2021 16:49:22 GMT

@jtix It sounds like you may have an unauthorized user on your account if you are still seeing tracks in your Recently Played list that you didn't actually play yourself.

If you'd like, I can help secure your account by removing all devices that are currently logged in.

You can then sign back into the devices that you do want to use.

Let me know if you'd like to proceed with this.

Re: Recently Played List Incorrect

Wasasurfer — Wed, 13 Oct 2021 12:11:37 GMT

same here if I can't find out how ill stop my sub. and go to Spotify

recently played

2cats — Sun, 19 Dec 2021 15:03:31 GMT

How do I remove recently played items? I just was curious about a song/album and now it's there and in the way of stuff i want to hear on a regular basis. thanks

Re: recently played

AdamPandora — Sun, 19 Dec 2021 15:42:58 GMT

@2cats Unfortunately, there isn't a way to delete content showing in your Recently Played list. I recommend upvoting this existing feature request with a ❤️if you'd like to see this option available: Clear Recently Played / Search History

In the meantime, as you continue to listen to other content on Pandora, that playlist will eventually disappear from view as it will get pushed down the list.

Hope this helps!

Re: Deleting content from Recently Played list

user852 — Mon, 31 Jan 2022 14:56:10 GMT

also xperiencing frustration cause i cant delete recently played. pandora hard to navigate when driving and running. also all my radio stations merge into same repeated music. so annoying i want to jump ship. thoughts on pandora v spotify v amazon music?