post Re: Remove thumbed up songs from Profile in My Collection

Remove thumbed up songs from Profile

Kchikosky — Sat, 29 May 2021 00:56:40 GMT

I have songs that my daughter must have given thumbs up to and I have since removed the station. Now I cannot add the station because I don’t know which one so I cannot remove the songs from my thumbs section. So why can I not just go into My Profile and then click on Thumbs and then left swipe to delete the song?

Re: Remove thumbed up songs from Profile

AdamPandora — Wed, 02 Jun 2021 19:27:47 GMT

@Kchikosky Can you please do me a favor and send me a screenshot of the track you are seeing in your profile that you are unable to delete?

Thanks for working with me on this. 🤝

Re: Remove thumbed up songs from Profile

Kchikosky — Thu, 03 Jun 2021 16:25:01 GMT

Sure, but I'm just asking a simple question in that wouldn't it make sense to be able to left swipe from the thumbed up songs to delete them? It is Pompeii to Hollaback Girl but the ones I cannot remove specifically are the Jason Derulo ones. I added his station and still can't remove them.

Re: Remove thumbed up songs from Profile

AdamPandora — Thu, 03 Jun 2021 17:46:41 GMT

Thanks for following up, @Kchikosky.

Can you also send me a screenshot of your profile screen if you hit the "back" button?

I'd like to see what number is showing above THUMBS on that screen.

I ask because when I look at your profile on web, I see 176 thumbs listed on your profile:

However, in the screenshot you sent, I see it says 232 thumbs.

Thanks again for the help with this!

Re: Remove thumbed up songs from Profile

stacieny2 — Wed, 09 Jun 2021 16:48:44 GMT

what exactly was the solution here?

Re: Remove thumbed up songs from Profile

AdamPandora — Wed, 09 Jun 2021 16:55:31 GMT

@stacieny2 There has not been a solution to this issue yet.

It looks like we are still waiting for some additional information to come in from @Kchikosky.

This being said, if you are also running into this issue, I'm happy to help look into it further.

Please send me:

a screenshot of the track you are seeing in your profile that you are unable to delete
a screenshot of the playlist after tapping on it to open it (similar to the one @Kchikosky sent me)
a screenshot of your profile screen

Thanks for working with me on this. 🤝

Re: Remove thumbed up songs from Profile

gbainbridge — Tue, 21 Jun 2022 19:04:09 GMT

Bumping this thread.... this is a problem.

I removed all the thumbed-up songs from every single one of my stations, but my Profile page shows I have 495 thumbed-up songs. The UI on this page gives no method for removing these. I have to listen to the same stuff over and over and over and over and over.... Is my only solution to scrap this account and set up a new one???

Re: Remove thumbed up songs from Profile

AdamPandora — Wed, 22 Jun 2022 14:06:23 GMT

@gbainbridge Our engineering team was able to remove a majority of the thumb ratings showing in your profile and bring that count down.

It looks like 4 are still showing in your profile.

Thanks for your patience as they continue to look into removing those that are still remaining.

Re: Remove thumbed up songs from Profile

coolhouse — Tue, 09 Jan 2024 15:01:25 GMT

I have the same issue, how is it resolved?

Re: Remove thumbed up songs from Profile

AdamPandora — Tue, 09 Jan 2024 15:32:02 GMT

@coolhouse Can you please do me a favor and send me a screenshot of the track(s) you are seeing in your profile that you are unable to delete?

Thanks for working with me on this. 🤝

Re: Remove thumbed up songs from Profile

flyby421 — Tue, 09 Jan 2024 16:17:01 GMT

Switch to Apple Music or another company, that is what I had to do. Paying a premium and still having limits was no go for me.

Thumbs up

davidanahi909 — Thu, 11 Jan 2024 04:29:29 GMT

How can I delete my thumbs up that appear in my profile can't delete old songs ?

Re: Thumbs up

TannerPandora — Thu, 11 Jan 2024 19:48:41 GMT

Hi @davidanahi909

Happy to take a closer look. Can you tell me which thumbed up tracks you're trying to remove?

Re: Remove thumbed up songs from Profile

romeoVictro — Tue, 21 Jan 2025 22:03:12 GMT

was this issue ever resolved?

Re: Remove thumbed up songs from Profile

TannerPandora — Tue, 21 Jan 2025 22:11:20 GMT

Hi @romeoVictro

Are you having trouble with thumbs? If so, I can take a look for you. Let me know which songs you'd like removed.