post Re: Collection was deleted in My Collection

Collection was deleted

Jerrydee30 — Sun, 20 Jun 2021 12:49:14 GMT

I dont know how it happened but my playlist and collection was deleted please help

Moderator Edit: Edited title for clarity

Re: Collection was deleted

AdamPandora — Sun, 20 Jun 2021 12:50:35 GMT

@Jerrydee30 I recommend signing out of Pandora, and then signing back in to make sure you are logged into the correct account.

If your collection is still missing, can you please do me a favor and send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

Re: Collection was deleted

Bagel — Tue, 20 Dec 2022 01:10:59 GMT

I'm a different person but have same issues. Years in the making it's gone. anything I can do?

Re: Collection was deleted

AdamPandora — Tue, 20 Dec 2022 12:27:14 GMT

@Bagel I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

Re: Collection was deleted

MountainMan42 — Mon, 06 Nov 2023 17:32:38 GMT

Yeah, my collection is missing also. Sign in. Sign out. Scream. Yell. Curse. Swear. Nothing works. My are listeners WARNED of pending changes. Who decides to delete collections. I am not impressed, whatever the reason. Shame on Pandora.

Re: Collection was deleted

AdamPandora — Mon, 06 Nov 2023 19:34:18 GMT

@MountainMan42 I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!