post My Thumbs Up switches to AutoPlay before playlist finishes in My Collection

My Thumbs Up switches to AutoPlay before playlist finishes

JessSkywalker — Thu, 05 Aug 2021 13:15:25 GMT

So I was having trouble with my Thumbs Up station playing (kept defaulting to AutoPlay which is an issue in itself) so I decided to delete the app and reinstall it. Once I reinstalled it, my Thumbs Up playlist is missing completely. I tried logging out and signing back in but it isn’t fixing the problem. I can see all of my specific station thumbs up playlist (like Cardi B radio thumbs up) but not my actual playlist with all of my thumbs up. Does anyone know how I can resolve this??

I have an iPhone with the latest software updates, if that matters.

Moderator Edit: Edited title for clarity

Re: Thumbs Up Playlist Missing

AdamPandora — Thu, 05 Aug 2021 13:14:21 GMT

@JessSkywalker I was able to restore your My Thumbs Up playlist for you.

If you continue to run into issues with your My Thumbs Up playlist transitioning to AutoPlay before the entire playlist is completed, I would like to report your feedback to our engineers.

Could you tell me more about your device?

Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Thanks for working with me on this. 🤝