post Re: Station Not Available in My Collection

Station Not Available

northernick — Fri, 12 Nov 2021 12:33:45 GMT

My Christmas station, which I have been listening to for the past week, is now giving me a message saying the station is currently unavailable, specifically the Christmas strain itself, and the Grandma's Favorites curated mode. The other modes still work.

Re: Station Not Available

AdamPandora — Fri, 12 Nov 2021 13:05:13 GMT

@northernick Would it be possible to send me a screenshot of the error message you're seeing?

Thanks for working with me on this. 🤝

Re: Station Not Available

northernick — Mon, 15 Nov 2021 15:52:13 GMT

Since I can't attach the image on here, I put the link to the picture in my Dropbox instead. Hopefully it works...

Dropbox Screenshot Image

Re: Station Not Available

AdamPandora — Mon, 15 Nov 2021 15:58:49 GMT

Thanks for following up, @northernick.

I tested your station on a computer, and was able to successfully stream your Christmas Radio station without error:

Since this issue appears to be specific to your Android device, I recommend running through the following troubleshooting steps: Troubleshooting for Android Devices

Let me know how it goes.