post Re: Song will not play in My Collection

Song will not play

tiarrav_5 — Wed, 01 Dec 2021 21:23:27 GMT

Is it just for me or will the song “Moves Like Jagger (Studio Recording From “The Voice” Performance) (feat. Christina Aguilera)” by Maroon 5 and Christina Aguilera just not play? I’m not sure why, but it won’t play, it’ll just sit there as if it’s paused but won’t unpause.

Re: Song will not play

EmperorJJ1 — Thu, 02 Dec 2021 09:40:47 GMT

Weird. Plays for me

Re: Song will not play

AdamPandora — Thu, 02 Dec 2021 13:21:03 GMT

@tiarrav_5 I was also able to play that specific track no problem.

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Re: Song will not play

tiarrav_5 — Thu, 02 Dec 2021 13:38:02 GMT

I’m not sure how to insert a picture, but it’s working now for some reason. I did nothing different from yesterday, so it’s a little weird, but problem resolved I guess.

Re: Song will not play

AdamPandora — Thu, 02 Dec 2021 13:45:58 GMT

@tiarrav_5 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!