post Re: Songs under my collection in My Collection

Songs under my collection

Candy1 — Fri, 03 Dec 2021 17:10:41 GMT

Hi, can someone tell me I haven’t been on the free pandora app on my iPhone in a while and I went on it today and looked under my collection all the songs that I had added under there which was quite a few are now gone and is replaced with the word podcasts and recent stations.

Re: Songs under my collection

AdamPandora — Sat, 04 Dec 2021 12:29:54 GMT

@Candy1 It looks like all of your original stations that were collected on this account were deleted.

I've gone ahead and restored those for you on my end.

Let me know if this helps.

Re: Songs under my collection

Candy1 — Sat, 04 Dec 2021 15:09:01 GMT

Hi, yes I see additional stations under there but previously I had all songs under there not stations all the songs are still gone. Can I get back all the songs that were listed under the mycollection?Thanks for getting back to me Candy

Sent from the all new AOL app for iOS

Re: Songs under my collection

AdamPandora — Sat, 04 Dec 2021 15:11:15 GMT

@Candy1 It sounds like you may be looking for a Pandora account registered under a different email address.

The ability to collect specific songs is only an option when paying for a Pandora Premium account, and I'm showing the account connected to your Community profile has never been upgraded.

To clarify, are you currently paying for a subscription to Pandora Premium?

Let me know.