post Re: Collected stations keep being removed in My Collection

Collected stations keep being removed

bo_beer — Thu, 24 Oct 2019 16:36:20 GMT

Why does my collected stations keep being removed from my account?

Moderator edit: edited title for clarity

Re: My Collection

AdamPandora — Tue, 22 Oct 2019 15:08:24 GMT

@bo_beer Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)

Thanks for your help with this.

Re: Collected stations keep being removed

fats2drv — Wed, 15 Dec 2021 11:54:26 GMT

I am on windows and the website. free listener. I put in Christmas stations and they show collected when I look at them, but the are not in the collected stations.

Re: Collected stations keep being removed

AdamPandora — Wed, 15 Dec 2021 15:18:14 GMT

@fats2drv Can you please send me some screenshots of what you are seeing?

I'd like to see screenshots of:

the station showing that it is collected
your collection where that station is missing

Thanks for working with me on this. 🤝