post Re: Shuffle button is missing/unresponsive in My Collection

Shuffle button is missing/unresponsive

Carrilyn06 — Mon, 14 Mar 2022 18:23:06 GMT

Can anyone help me out with fixing my shuffle stations option. I have logged out deleted the app checked it for available updates nothing has helped. I have the family premium plan.

Re: Shuffle button is missing/unresponsive

AlyssaPandora — Mon, 14 Mar 2022 18:36:52 GMT

Hi there, @Carrilyn06. 👋

Sorry for any inconvenience this may have caused.

I made a small change to your account which should help with your Shuffle feature.

Could you try again and let me know if you're able to view it now?

Thanks for your help with this. 🎧

Shuffle stations no longer an option.

JamieD — Sat, 12 Mar 2022 17:40:05 GMT

Shuffle stations no longer an option.

I go to my collection

All stations

Option to shuffle is no longer available. Been using it for years but now it's not an option.

Re: Shuffle stations no longer an option.

AlyssaPandora — Mon, 14 Mar 2022 18:37:24 GMT

Hey, @JamieD. 👋

Thanks for reporting this.

I moved your post over to this existing thread to keep the community space organized: Shuffle button is missing/unresponsive

I made a small change to your account which should help with your Shuffle feature. You may need to restart the Pandora app or refresh your browser to notice the change.

Please try again and let us know if you continue to have trouble. 🎧

Shuffle stations

Ranman211 — Mon, 14 Mar 2022 16:15:30 GMT

Why is my shuffle stations button missing.

It's literally all I listen to!

Re: Shuffle stations

AlyssaPandora — Mon, 14 Mar 2022 18:37:32 GMT

Hey there, @Ranman211. 👋

Sorry for any inconvenience this may have caused. I moved your post over to this existing thread to keep the community space organized: Shuffle button is missing/unresponsive

I made a small change to your account which should help with your Shuffle feature.

Could you try again?

Let us know if you continue to have trouble.

Shuffle option no longer exists on my samsung s9. Only shows podcasts. Unable to Shuffle my station

d_rapalee501 — Mon, 14 Mar 2022 19:46:59 GMT

When I log into my Pandora which I've had for 15 years +/- I can't shuffle my stations. The shuffle tab is miss and it shows Podcast.

Re: Shuffle option no longer exists on my samsung s9. Only shows podcasts. Unable to Shuffle my sta

AlyssaPandora — Mon, 14 Mar 2022 19:49:13 GMT

Hey there, @d_rapalee501. 👋

Sorry for any inconvenience.

I've made a change that should help with this issue.

Could you try again and let me know if you continue to have trouble?

Hope this helps. 🎧

Re: Shuffle button is missing/unresponsive

godineedyounow — Tue, 15 Mar 2022 13:25:14 GMT

I am also missing the shuffle option now, it is what I always use. Please advise....

Re: Shuffle button is missing/unresponsive

AdamPandora — Tue, 15 Mar 2022 13:27:43 GMT

@godineedyounow We've made a small change that should help. Please try again and let me know how it goes.

Android: Shuffle button missing

Dingowned — Thu, 17 Mar 2022 00:22:46 GMT

In the last day or so my shuffle button seems to have disappeared on my mobile device. I have Uninstalled and reinstalled the app, turned my phone off and on, and cleared the app data in my settings. Nothing has brought my shuffle button back. For context I have a Samsung S20 FE

Re: Android: Shuffle button missing

AlyssaPandora — Thu, 17 Mar 2022 18:06:04 GMT

Hey there, @Dingowned. 👋

I moved your post over to this existing thread to keep everything tidy: Shuffle button is missing/unresponsive

I made a small change to your account which should help with your Shuffle feature. You may need to restart the Pandora app or refresh your browser to notice the change.

Please try again and let us know if the issue persists. 🎧

Re: Shuffle button is missing/unresponsive

tk55690 — Mon, 21 Mar 2022 12:19:10 GMT

Can you make my Shuffle button come back? What changes do you make to the account to make it come back?

Re: Shuffle button is missing/unresponsive

jmdub — Mon, 21 Mar 2022 14:32:11 GMT

It has been weeks since I have been able to activate my shuffle stations from any device that I use Pandora on. Same for everyone else I know who uses pandora. Reading these other comments does this not seem to be a system wide problem? Can someone do whatever you have mentioned to the other accounts reporting this issue to make it come back for me?

Re: Shuffle button is missing/unresponsive

TannerPandora — Mon, 21 Mar 2022 16:37:55 GMT

Hi @tk55690 and @jmdub - Welcome to community.

I've made a small change to each of your account which should help. You may need to refresh your web browser or restart the Pandora app for the changes to take affect.

Let us know if you continue to have trouble.

Shuffle button gone

Bryanjohn1 — Tue, 22 Mar 2022 16:03:39 GMT

Upgraded to premium now my shuffle button is note s20 android

Re: Shuffle button gone

AdamPandora — Tue, 22 Mar 2022 16:29:01 GMT

@Bryanjohn1 We've made a small change that should help. Please try again and let me know how it goes.

(Please note you may have seen the "Someone Else is Listening" message - don't be alarmed by that, as I had to go into your account in order to make a change)

Missing shuffle option

EricaluvsKorn — Sun, 27 Mar 2022 23:59:21 GMT

Missing my shuffle option. I see I'm not the only one. I miss my shuffle 😪

Re: Missing shuffle option

AdamPandora — Mon, 28 Mar 2022 12:23:37 GMT

@EricaluvsKorn We've made a small change that should help. Please try again and let me know how it goes.

Re: Missing shuffle option

EricaluvsKorn — Mon, 28 Mar 2022 17:50:25 GMT

Thanks so much!! Listening right now!!!!