post Station only plays thumbs down in My Collection

Station only plays thumbs down

kak211 — Wed, 20 Apr 2022 13:27:33 GMT

I don't think I'm in the level to have the Thumbs Up playlist (I'm on Pandora Plus), but many of my songs for which I've given a thumbs up have disappeared on my curated playlist "Irish Pub Rock." Now it only plays the songs I specifically give a thumbs down to. It used to play many songs, now it plays about 20. That's it. Is there a way to fix this? I don't want this going on with my other stations. Otherwise, I'm throwing the baby out with bathwater. Thanks.

Re: Restoring My Thumbs Up Playlist

AdamPandora — Wed, 20 Apr 2022 13:27:06 GMT

@kak211 I took a look at your station, and see that all of your 92 Thumbs Up ratings are still there:

I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

Thanks for working with me on this. 🤝

Re: Restoring My Thumbs Up Playlist

kak211 — Sun, 24 Apr 2022 15:02:14 GMT

Hi Adam,

It's only playing the music I've marked as thumbs down, not the music I've marked thumbs up.

Thanks!

Re: Restoring My Thumbs Up Playlist

AdamPandora — Sun, 24 Apr 2022 15:28:20 GMT

@kak211 To clarify, when the track plays, is the Thumbs Down icon already highlighted?

If so, can you please send me a screenshot of what you are seeing?

Thanks again for working with me on this. 🤝

Re: Station only plays thumbs down

kak211 — Sun, 24 Apr 2022 15:34:21 GMT

Adam,

Yes, the thumbs down is already highlighted and sometimes it isn't. I'll try to take a screen shot. Most of the time, it's while I'm driving.

Re: Station only plays thumbs down

AdamPandora — Mon, 25 Apr 2022 11:16:10 GMT

Sounds good, @kak211.

Definitely send over those screenshots and we'll be happy to further investigate.