post Re: Play button not working in My Collection https://community.pandora.com/t5/My-Collection/Play-button-not-working/m-p/106544#M22778 <P><SPAN><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1124885">@PreppyPlayz</a>&nbsp;Based on what I'm seeing for the account associated with your Community profile</SPAN><SPAN>, it looks like you may be running into issues with a Pandora account under a different email address.</SPAN></P> <P><SPAN>This account was created for the first time yesterday (08/11/22), and has never been signed into a phone yet.</SPAN></P> <P>I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Fri, 12 Aug 2022 12:19:42 GMT AdamPandora 2022-08-12T12:19:42Z Play button not working https://community.pandora.com/t5/My-Collection/Play-button-not-working/m-p/106531#M22775 <P>Hi,</P><P>On Pandora, when I press my playlist button or one of my songs on the playlist, it says it’s playing but I don’t hear anything. My volume is on, I’ve tried turning my phone off completely and back on, but nothing is working. This is happening on my phone. I would really appreciate the help.</P><P>Thanks,</P><P>Mila</P> Thu, 11 Aug 2022 20:56:25 GMT https://community.pandora.com/t5/My-Collection/Play-button-not-working/m-p/106531#M22775 PreppyPlayz 2022-08-11T20:56:25Z Re: Play button not working https://community.pandora.com/t5/My-Collection/Play-button-not-working/m-p/106544#M22778 <P><SPAN><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1124885">@PreppyPlayz</a>&nbsp;Based on what I'm seeing for the account associated with your Community profile</SPAN><SPAN>, it looks like you may be running into issues with a Pandora account under a different email address.</SPAN></P> <P><SPAN>This account was created for the first time yesterday (08/11/22), and has never been signed into a phone yet.</SPAN></P> <P>I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Fri, 12 Aug 2022 12:19:42 GMT https://community.pandora.com/t5/My-Collection/Play-button-not-working/m-p/106544#M22778 AdamPandora 2022-08-12T12:19:42Z