post Re: Trending Music in My Collection

Top Songs under Trending Music isn't updating

Bat1016_20 — Wed, 31 Aug 2022 13:34:17 GMT

I normally listen to Top Songs in Trend music at work to find more artist or new songs to add to my playlists, but it hasnt updated in a month or so. It used to update weekly or every 2 weeks. Anyone else seeing the same thing?

Moderator Edit: Edited title for clarity

Re: Trending Music

AdamPandora — Tue, 30 Aug 2022 17:34:00 GMT

@Bat1016_20 Can you please send me a screenshot of the playlist you are referring to in your collection?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this. 🤝

Re: Trending Music

Bat1016_20 — Tue, 30 Aug 2022 18:09:17 GMT

Here are the current Top Songs it shows me. There are 95 total songs on this list and it hasnt changed in a while. Thanks!

Re: Trending Music

AdamPandora — Tue, 30 Aug 2022 18:59:28 GMT

@Bat1016_20 Can you also send me a screenshot of what you see after tapping on See all top songs?

I appreciate your help with this!

Re: Trending Music isn't updating

Bat1016_20 — Tue, 30 Aug 2022 19:13:44 GMT

I am not sure how many song you would like to see but here are screen shots going down to number 35. If you need full list I can send. Thank you for helping me out with this!

Re: Trending Music isn't updating

AdamPandora — Wed, 31 Aug 2022 14:33:24 GMT

Thanks for following up, @Bat1016_20.

I've created a ticket with our engineering team so they can help look into this further.

Thanks for your patience in the meantime!

Re: Top Songs under Trending Music isn't updating

Bat1016_20 — Wed, 31 Aug 2022 14:40:18 GMT

I really appreciate all your help with this and the quick response. Thank you to you and your team!