post Re: disappearing stations in My Collection

Stations randomly disappear

Lordbroods — Thu, 29 Sep 2022 11:34:34 GMT

Hey, So i have been noticing some of my stations just randomly disappearing and i have to re-add them. Is there a way to stop this or find out why they are being deleted? No one else shares my account. Thanks

Moderator Edit: Edited title for clarity

Re: disappearing stations

AdamPandora — Wed, 28 Sep 2022 19:16:45 GMT

@Lordbroods What are the names of some of your stations that are missing?

Let me know.

Re: disappearing stations

Lordbroods — Thu, 29 Sep 2022 04:39:33 GMT

I couldn't name them all i use to have a full list and every month it seems to get smaller.. I utilize shuffle or thumbprint almost all the time. i know my aqua station i had to remake today along with Taylor swift. thanks

Re: disappearing stations

AdamPandora — Thu, 29 Sep 2022 11:34:12 GMT

Thanks for following up, @Lordbroods.

To rule out the possibility of any unauthorized users on your account, let's take some steps to help secure it.

I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

You will now need to change your password to something new as well.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

Next check the Inbox associated with that email address in order to continue through the password reset process.
If you don't see the message in your Inbox, please check your Spam or Junk folder.

Let me know if you continue to run into issues with this.