post Re: Unable to browse Thumbs Up List in My Collection

Unable to browse Thumbs Up List

Maxfli58 — Mon, 07 Nov 2022 12:34:13 GMT

I used to be able to browse my Thumbs Up list. Now it seems I can no longer see this list. How do I get this back?

Re: Thumbs Up List

AdamPandora — Mon, 07 Nov 2022 12:34:00 GMT

@Maxfli58 To clarify, are you looking for your My Thumbs Up playlist?

If so, if you sort your collection by Playlists, you should see it listed:

Or are you unable to view your Thumbed Up tracks from your Profile?

If you click on your profile, and then click on the Thumbs Up tab, you should be able to sort through your liked tracks:

Let me know.

Re: Unable to browse Thumbs Up List

caldella — Mon, 07 Nov 2022 20:28:13 GMT

There might be error issues happening with thumb/seed lists. I don't know if this is the same issue this user is having, but today I noticed that if I check a particular station and click to view all seeds/thumb ups/thumb downs, I get an error page. I have to completely refresh my tab to make it go away. This is on the most updated version of Firefox. Currently unable to test on other browsers.

Re: Unable to browse Thumbs Up List

AdamPandora — Tue, 08 Nov 2022 12:11:15 GMT

@caldella It looks like you were experiencing the issue that was also reported here: Web: Something went wrong error when viewing station details

That issue should have been resolved yesterday afternoon - can you please try again and let me know if you are still having trouble?

Thanks!

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@Maxfli58 Can you please confirm if you were also originally reporting the same issue as @caldella did?

Let me know.

Re: Unable to browse Thumbs Up List

Maxfli58 — Tue, 08 Nov 2022 13:12:12 GMT

Thanks, but not the issue I am seeing. Not getting any error just couldn't find my Thumbs Up list. I have since found it. Seems Pandora moved this again. It was under My Profile.

Re: Unable to browse Thumbs Up List

AdamPandora — Tue, 08 Nov 2022 13:19:16 GMT

@Maxfli58 Thanks so much for following up on that.

Hope we continue to see you around the Community!

Re: Unable to browse Thumbs Up List

caldella — Tue, 08 Nov 2022 16:41:11 GMT

This issue does seem to be resolved, thanks.

Re: Unable to browse Thumbs Up List

AdamPandora — Tue, 08 Nov 2022 17:44:13 GMT

@caldella Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!