post Re: adding music to a station in My Collection

adding music to a station

chadontheridge — Sat, 07 May 2022 03:54:02 GMT

When I try to add The Golden Girls (theme) Pandora gives me an error and does not add it. When I try to add The Three Bells by The Browns, Pandora adds a different song. This has happened a few times for each.

Re: adding music to a station

AdamPandora — Sat, 07 May 2022 11:26:38 GMT

@chadontheridge Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Re: adding music to a station

chadontheridge — Wed, 11 May 2022 06:22:00 GMT

I am using the app on a Galaxy A12 through Spectrum. When I try to add The Golden Girls (Theme) by Sid & the Comeds I get the message, "We're having unexpected technical difficulties". When I try to add Three Bells by The Browns, Pandora instead adds the title The Three Bells (Les Trios Cloches) by Anita Kerr Quartet. I do not know if that is actually the correct song but mistitled. I've had no trouble with any other songs.

Re: adding music to a station

AdamPandora — Wed, 11 May 2022 16:07:21 GMT

@chadontheridge Thanks for following up.

I moved your post over to this existing thread: "Unexpected Technical Difficulties" When Adding Variety

Your feedback has now been escalated to our curation team so they can further investigate.

Thank you for reporting this!

Re: adding music to a station

jwpabor48 — Sat, 19 Nov 2022 21:10:50 GMT

Dell computer, windows 10, but I also tried the procedure on my phone, Samsung android, A13.

I am not getting an error message on either device. There is simply not a tab to push to add new music. Using Microsoft Chrome on my laptop as well as my phone.

Re: adding music to a station

AdamPandora — Sun, 20 Nov 2022 13:25:52 GMT

@jwpabor48 I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

Are you having trouble adding new stations to your collection?

The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.