post Various error messages when shuffling stations in My Collection

Various error messages when shuffling stations

Bizeau — Fri, 30 Dec 2022 16:48:53 GMT

I keep getting a "this station is not currently available. Please choose another station instead" when trying to shuffle all stations. They will play individually tho.

Re: Error Message: "This station is currently not available" when shuffling stations

AdamPandora — Thu, 08 Dec 2022 19:19:36 GMT

@Bizeau Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Re: Error Message: "This station is currently not available" when shuffling stations

Bizeau — Thu, 08 Dec 2022 19:58:22 GMT

We are using a Kindle to listen to pandora in our office

Re: Error Message: "This station is currently not available" when shuffling stations

AdamPandora — Fri, 09 Dec 2022 16:56:32 GMT

@Bizeau Thanks for providing that info.

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!

Re: Error Message: This Station is Currently Not Available

ceyanne — Fri, 16 Dec 2022 02:18:29 GMT

I have this issue was well. But only on instrumental Christmas music stations. It will play for an hour and then I'll get that message. It's happened to 4 or 5 stations. Never happens on any other genre. Same thing happened last Christmas. I'm also unable to thumbs up songs on those stations.

Re: Error Message: This Station is Currently Not Available

AdamPandora — Fri, 16 Dec 2022 12:28:44 GMT

@ceyanne Can you please send me:

the exact names of the stations this error message pops up on
a screenshot of the error message you're seeing

Thanks for working with me on this. 🤝

Station is not currently availale

fakymaster — Sun, 18 Dec 2022 12:36:00 GMT

Station is not currently availale

This seeems to be happening either when listening from my iphone app or through pandora webpage on my laptop. ALso seems to only happen when trying to shuffle christmas stations. If I add a "regular" station into the shuffle, pandora will play that station but no christmas/holiday stations

Re: Station is not currently availale

AdamPandora — Sun, 18 Dec 2022 12:39:22 GMT

@fakymaster Nice to see you around the Community.

Can you please send me:

the exact names of the stations you include in shuffle when this error message pops up on
a screenshot of the error message you're seeing

Thanks for working with me on this. 🤝

Re: Station is not currently availale

fakymaster — Tue, 20 Dec 2022 12:23:10 GMT

Here is a screenshot of my current list of stations. Seems each station will play individually but anytime I try to shuffle I get this error message or it says "stations currently not available.

Re: Station is not currently availale

AdamPandora — Tue, 20 Dec 2022 12:35:12 GMT

@fakymaster Thank you for following up with that information.

I've passed your feedback along to our engineering team as well so they can further investigate.

We appreciate your patience in the meantime!

Re: Station is not currently availale

fakymaster — Sun, 25 Dec 2022 13:07:27 GMT

any news on this?

Re: Error Message: This Station is Currently Not Available

KlaichAH — Fri, 30 Dec 2022 02:28:53 GMT

Having same issue as well. Could I get help please?

Re: Error Message: This Station is Currently Not Available

AdamPandora — Fri, 30 Dec 2022 15:01:29 GMT

@KlaichAH Could you tell me a bit more about what is happening?

What is the name of the station you are listening to when that error message pops up?

Also, are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

Re: Error Message: This Station is Currently Not Available

KlaichAH — Fri, 30 Dec 2022 16:46:08 GMT

Anytime I use "shuffle stations" I get the error "This station is not currently available. Please choose another station instead."

I can play each station individually but can't play them as shuffle. I tried different station and still get the same error.

Used both on Ipad and Iphone.

App version 2212.1

Model Iphone 6s plus, Software Version 15.7.2

Re: Error Message: This Station is Currently Not Available

AdamPandora — Fri, 30 Dec 2022 16:51:53 GMT

Thanks for following up, @KlaichAH.

I moved your post over to this existing thread: Various error messages when shuffling stations

Your feedback has now been added to the ticket we have open with the engineers who are looking into this.

Thanks for your patience in the meantime!

Re: Error Message: This Station is Currently Not Available

KlaichAH — Fri, 30 Dec 2022 17:51:14 GMT

Thank you!