post Re: Pandora going in and out this morning 12/13/22 in My Collection

Pandora going in and out this morning 12/13/22

crooney — Tue, 13 Dec 2022 16:56:05 GMT

Pandora going in and out this morning 12/13/22

Is anyone else experiencing Pandora going in and out this morning? It will play a song for a few seconds, and then be out for 10-30 seconds-no sound. This is frustrating!!!

Re: Pandora going in and out this morning 12/13/22

AdamPandora — Tue, 13 Dec 2022 15:45:09 GMT

@crooney Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Let me know.

Re: Pandora going in and out this morning 12/13/22

crooney — Tue, 13 Dec 2022 16:51:35 GMT

Hi Adam,

It turns out that it was our internet provider that is having a problem in our area. My Pandora is back & coming in (for the moment right now). I am sorry that I thought that it was your platform with the issues. It is Charter/Spectrum that are the ones with the difficulties!!!

Pandora is working well now after I called our internet provider!!!

Thank you for the repsonse!

Merry Christmas Everyone!!!

Moderator Edit: Merged posts

Re: Pandora going in and out this morning 12/13/22

AdamPandora — Tue, 13 Dec 2022 16:55:41 GMT

@crooney Glad to hear things are back up and running again.

We appreciate you reaching back out to provide us that update.

Thanks for being a part of the Community!