post Re: Plays one or two songs and then just stops in My Collection

Plays one or two songs and then just stops

Tswilcox — Wed, 04 Jan 2023 12:21:52 GMT

For the last several days, Pandora will play one or two songs and then just stop. Sometimes it will show it is buffering, sometimes not. But nothing has changed with my wifi or data, and everything else works just fine. I have this problem with Pandora, no matter what device I'm using.

Re: Plays one or two songs and then just stops

AdamPandora — Wed, 04 Jan 2023 12:22:25 GMT

@Tswilcox Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Can you provide me with a screenshot of the buffering message you're seeing?

Thanks for working with me on this. 🤝

Re: Plays one or two songs and then just stops

Tswilcox — Wed, 11 Jan 2023 19:56:53 GMT

I ended up uninstalling and reinstalling Pandora and that seemed to do the trick.

Re: Plays one or two songs and then just stops

AdamPandora — Wed, 11 Jan 2023 20:15:38 GMT

@Tswilcox Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!