post Artist's Monthly Listener Count Not Updating in My Collection

Artist's Monthly Listener Count Not Updating

namsun — Wed, 19 Apr 2023 17:06:32 GMT

Hello

I am curious in regards to the Top Artists monthly listeners chart. Does the monthly listeners update daily (like Spotify)? How often does this number update? Some artists keep the same number of Monthly listeners for days.

Thank you!

Moderator Edit: Edited title for clarity

Re: Monthly listeners

AlyssaPandora — Thu, 13 Apr 2023 17:52:09 GMT

Hey there, @namsun. 👋

Nice to see you around the community space.

Could you share a screenshot of the Top Artists chart that you're viewing?

Let me know and I can take a look. 🎧

Re: Monthly listeners

namsun — Sat, 15 Apr 2023 02:52:04 GMT

Hi. Thank you. @AlyssaPandora

So "JIMIN" of BTS released an album 2 weeks ago, and his monthly listeners are stuck at 13.

Re: Monthly listeners

AdamPandora — Wed, 19 Apr 2023 18:10:08 GMT

@namsun Thanks for providing that info.

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!

Re: Monthly listeners

namsun — Thu, 20 Apr 2023 02:05:08 GMT

Thank you @AdamPandora

I really appreciate how attentive you and Alyssa are!

I have another inquiry, similar to the original one. Another member of BTS is also stuck at 141 monthly listeners. I myself do not know if this number is accurate. His profile is https://www.pandora.com/artist/5/ARhncgJdtbjf2m9

I still would like to know how often these numbers update (Daily, weekly, monthly), Thank you!

Re: Artist's Monthly Listener Count Not Updating

namsun — Mon, 24 Apr 2023 17:18:59 GMT

hello @AdamPandora @AlyssaPandora

Just wanted to follow up on my inquiry above.

Another member of BTS monthly listeners seem to be updating very slowly (currently at 320), while other BTS members are above 30k. Is this number accurate? Please confirm. His profile is https://www.pandora.com/artist/5/ARhncgJdtbjf2m9

Thank you

Re: Artist's Monthly Listener Count Not Updating

AdamPandora — Mon, 24 Apr 2023 17:37:02 GMT

@namsun We really appreciate your taking the time to let us know. I've forwarded this to the people who take care of the collection. We'll look into it ASAP.