post Re: Removing an Album in My Collection

Unable to remove album from collection

jwill801 — Thu, 21 Sep 2023 11:18:10 GMT

Hello,

I am having trouble removing an album from my collection. There is no "Remove" option when clicking on the three dots. See pic below. Thanks.

Moderator Edit: Edited title for clarity

Re: Removing an Album

AdamPandora — Wed, 20 Sep 2023 18:01:53 GMT

@jwill801 That means the album isn't actually in your collection - I took a look at your account, and this is what I see when sorting your collection by Albums:

Can you please send me a full screenshot of the entire web page where you are seeing that album?

Thanks for working with me on this.

Re: Removing an Album

jwill801 — Wed, 20 Sep 2023 21:21:07 GMT

Thank you for the reply. For whatever reason, the album is no longer on my "Collected" page. So my problem solved itself. Cheers.

Re: Removing an Album

AdamPandora — Thu, 21 Sep 2023 11:17:41 GMT

@jwill801 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!