post Re: Unavailable albums in collection in My Collection

Unavailable albums in collection

Craigmack10304 — Mon, 15 Jan 2024 16:26:44 GMT

I have a ton of albums unavailable in my collection. How do I delete them or remove them? You can’t even click on them

Moderator Edit: Format

Re: Unavailable albums in collection

AdamPandora — Mon, 15 Jan 2024 16:31:49 GMT

@Craigmack10304 You should be able to remove those albums by clicking on the 3 dots, and selecting Remove from your collection:

Does that option not appear for you on your end?

If so, can you please send me a screenshot of what you are seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with meo n this.

Re: Unavailable albums in collection

Craigmack10304 — Mon, 15 Jan 2024 19:24:59 GMT

This is what happens when I try and click on the album

Re: Unavailable albums in collection

TannerPandora — Tue, 16 Jan 2024 19:08:24 GMT

Hi @Craigmack10304

Sorry for the trouble.

I made a small change that should help with this. The unavailable content should no longer be visible. If you come across any content like this again, let us know the track and album and we can have a closer look.

Thanks!

Re: Unavailable albums in collection

Craigmack10304 — Thu, 22 Aug 2024 23:35:16 GMT

…………………..

Re: Unavailable albums in collection

AdamPandora — Fri, 23 Aug 2024 13:09:19 GMT

@Craigmack10304 You should be able to remove those tracks on your end.

Can you please send me a screenshot of what you see when you long press (tap on a specific track and hold it there until the dropdown menu appears) on each track? You should see the option un-collect the track.

Thanks for working with me on this.