post Deleted station always restores itself when logging in in My Collection

Deleted station always restores itself when logging in

tombassarear1 — Thu, 28 Mar 2024 17:58:12 GMT

I have deleted Al Green Radio from my account many times but it keeps reappearing each time I log on. After a couple weeks I have to delete the abundance of Al Green Radio stations. How can I get it permanently deleted. I just want David Lanz, Carrie Newcomer, and O Holy Night.

Moderator Edit: Edited title for clarity

auto added channels

stvbchy — Fri, 28 Apr 2023 15:51:37 GMT

Can anyone tell me why Pandora continues to add Soft Rock to my collection after I have repeatedly removed it?

Re: auto added channels

AdamPandora — Fri, 28 Apr 2023 16:11:02 GMT

@stvbchy Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Re: deleting a radio station

AdamPandora — Thu, 28 Mar 2024 17:57:41 GMT

@tombassarear1 It sounds like you may need to check the bookmark that you use to access Pandora.

It should only be: https://www.pandora.com

If there is anything added onto to it (e.g., https://www.pandora.com/#/genres/top), then erase that. That is most likely the problem.

Let me know if this helps.

Re: deleting a radio station

tombassarear1 — Fri, 05 Apr 2024 13:19:29 GMT

I can't figure out how to reply that satisfies this system. This is my third attempt: the advice solved the problem

Re: deleting a radio station

AdamPandora — Fri, 05 Apr 2024 13:47:36 GMT

Happy to hear it, @tombassarear1.

Hope we continue to see you around the community!

Station auto added after I repeatedly delete

stvbchy — Thu, 09 May 2024 13:02:05 GMT

For a few months now, Soft Rock gets added to my collection and is the first thing that is played-I generally have shuffle on. I delete the station and within a few hours, there is is again. Only notice it on my MacBook (if I listen on my phone I am busy and looking at my phone). Any way to permanently get this station removed?

Re: Station auto added after I repeatedly delete

AdamPandora — Thu, 09 May 2024 15:03:09 GMT

Thanks for following up, @stvbchy.

I moved your post over to this existing thread: Deleted station always restores itself when logging in

It sounds like you may need to check the bookmark that you use to access Pandora.

It should only be: https://www.pandora.com

If there is anything added onto to it (e.g., https://www.pandora.com/#/genres/top), then erase that. That is most likely the problem.

Let me know if this helps.