post Disappearing songs in My Collection

Disappearing songs

kayla1367 — Tue, 02 Apr 2024 00:57:36 GMT

I have many playlist where songs have disappeared and they are old enough that that they don't even pop on my playlist anymore to re-thumbs them up. Help please I loved those songs.

Re: Disappearing songs

AdamPandora — Tue, 02 Apr 2024 11:31:21 GMT

@kayla1367 I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

Re: Disappearing songs

kayla1367 — Tue, 02 Apr 2024 12:23:37 GMT

Good morning,

I had many song on each playlist after I updated Pandora those songs are
suddenly gone. I went to look for a certain song that I've had thumbs up
for a long time and my playlist was suddenly cut in half I went from 400
songs to like 100. I know that Pandora still has them when I can remember
the songs names i can search and play them. The playlist names were Hot
drop🔥radio, X Ambassadors Radio. The songs have been on my playlist so
long they actually don't come up anymore automatically to play so i can
re-thumbs them up. So I have to go in and click on them manually to play. I
hope there is a way to recover them.

Thanks,
Mikayla

Re: Disappearing songs

AdamPandora — Tue, 02 Apr 2024 15:15:46 GMT

@kayla1367 It sounds like you are referring to two of your collected radio stations:

Hot Drop🔥 Radio
X Ambassadors Radio

I see that Hot Drop🔥 Radio currently has 132 Thumbs Up ratings:

I see that X Ambassadors Radio currently has 167 Thumbs Up ratings:

To clarify, are you saying that tracks that you have given a Thumbs Up to previously on both of these stations no longer play?

Or is the issue that when they play again on each station, the Thumbs Up icon is no longer highlighted, and you have to give them a Thumbs Up again?

Let me know.