post Re: Shuffle stations is not working in My Collection

Shuffle stations is not working

jrbean78 — Wed, 16 Mar 2022 17:46:09 GMT

My Pandora shows that it is shuffling but I cannot edit the stations. It only plays songs from the station that is chosen. Could it have something to do with the "tune your station" option? When I click to edit the "shuffle stations on" the circles that normally have check marks are just circles. Clicking them has no impact. Once there, when I click the down arrow next to "Shuffle Stations On" it shows its on but its not working.

Re: Shuffle stations is not working

AdamPandora — Wed, 16 Mar 2022 17:58:31 GMT

@jrbean78 I was unable to reproduce this on my end - I checked your shuffle list, and do see that tracks from selected stations are playing:

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Re: Shuffle stations is not working

jrbean78 — Tue, 22 Mar 2022 12:32:26 GMT

On my desktop from the website on explorer browser. It will not shuffle, it shows that it is on shuffle but it is not. It says We couldn't start the selected station. We started playing your last station instead.

Re: Shuffle stations is not working

AdamPandora — Tue, 22 Mar 2022 12:40:47 GMT

@jrbean78 We no longer support Internet Explorer. Please use one of our supported browsers for listening to Pandora, like Firefox, Chrome, Safari, or Microsoft Edge.

Let me know if this helps.

Re: Shuffle stations is not working

jrbean78 — Tue, 22 Mar 2022 17:51:08 GMT

Its working on Chrome, Thank you.

Re: Shuffle stations is not working

AdamPandora — Tue, 22 Mar 2022 17:57:17 GMT

Happy to hear that, @jrbean78.

Enjoy the music!

Re: Shuffle stations is not working

MBBlack30345 — Wed, 23 Aug 2023 14:07:29 GMT

I don't have the line that you highlighted above. The "R&B Radio..." My screen only shows "Shuffle" tho I do have a pic of the album cover and artist & song name underneath.

Re: Shuffle stations is not working

TannerPandora — Wed, 23 Aug 2023 18:29:08 GMT

Hi @MBBlack30345! Welcome to community.

There is currently a bug on web that doesn't show the current station when in Shuffle for some users.

We currently have a thread in our Desktop board about this - Desktop: Shuffle no longer displays what station track is playing from.

Our engineering team is working on this, and it's resolved for some users but not all. Can you let me know your browser and version. I'll add you to our ticket.

Thank you!

Re: Shuffle stations is not working

leahcopy — Wed, 01 May 2024 19:36:02 GMT

I use Chrome. Shuffle stations is not working. Please advise

Re: Shuffle stations is not working

AdamPandora — Thu, 02 May 2024 11:30:22 GMT

@leahcopy I was unable to reproduce this on my end.

I launched your account in Chrome and was able to shuffle your stations.

To do so, go to:

My Collection
Stations
Shuffle Stations

Let me know if this helps.

Re: Shuffle stations is not working

jefferyjones — Sun, 06 Jul 2025 17:54:37 GMT

shuffle was working great this morning but quit I can still listen to what ever station but will not shuffle them

Re: Shuffle stations is not working

AdamPandora — Mon, 07 Jul 2025 12:56:58 GMT

@jefferyjones Can you please send me a screenshot of what you are seeing when you are shuffling your stations?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.