post Re: Stations don't get added to custom shuffle in My Collection

Stations don't get added to custom shuffle

Suzieq1573 — Mon, 21 Nov 2022 19:57:16 GMT

I have a

Boutique 75 stations in my collection and I always play it on shuffle. When I add new stations they don't go onto my shuffle. Yes I have gone into the edit feature and clicked on them so they should be playing nut them are not

Moderator Edit: Edited title for clarity

Re: Stations don't get added to custom shuffle

AdamPandora — Fri, 25 Nov 2022 18:41:43 GMT

@Suzieq1573 I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!

Songs playing not from custom shuffle

TrophyHusband — Sat, 26 Nov 2022 16:21:44 GMT

I have my custom shuffle set to play 3 different christmas stations. But when I play shuffle, it doesn't play any christmas songs. It only plays songs from my other saved stations that are not selected in the custom shuffle. This is happening on my pc. When I try to do this from my Iphone, it does the same thing and the christmas stations are even disappearing from my favorites list.

Re: Songs playing not from custom shuffle

AdamPandora — Sat, 26 Nov 2022 16:42:28 GMT

@TrophyHusband I moved your post over to this existing thread: Stations don't get added to custom shuffle

Your feedback has now been added to the ticket we have open with the engineers who are looking into this.

Thanks for your patience in the meantime!

Shuffle stations not working on PC

MEJ — Fri, 06 Jan 2023 22:49:13 GMT

I've always had issues with shuffling stations on my Android phone, but after a few tries I can get it to save my changes. Now the shuffle feature is not working on my PC (Chrome). It's stuck on Christmas music, and when I edit stations, there's no "Save" option, and I can't get it to update my changes. Guess I shouldn't have such high expectations since I'm not paying for this service.

Re: Shuffle stations not working on PC

AdamPandora — Sat, 07 Jan 2023 12:57:34 GMT

@MEJ You won't actually see a save option when marking which stations you want to include in your shuffle mix. All that is needed is for you to check off which stations you want to shuffle.

To clarify, does holiday music still play for you on shuffle mode?

If so, can you please send me a screenshot of the next one that plays when shuffling your stations?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

Re: Stations don't get added to custom shuffle

Courtneybonta — Thu, 22 Aug 2024 20:10:45 GMT

I've been having this exact same issue with my pandora account for the last 2 months now. Every new station I add to my account does not play in Shuffle. Yes, I have also done the edit to make sure all stations are checked and still never plays any of my new stations added. I haven't had an issue for years up until a few months ago.

Re: Stations don't get added to custom shuffle

AdamPandora — Fri, 23 Aug 2024 13:05:36 GMT

@Courtneybonta I do see you have the current stations selected for shuffle:

Can you please try reproducing this on your end and let me know:

the names of the station that do not get included in shuffle
the date/time you were listening when this occured

Thanks for working with me on this.

Re: Stations don't get added to custom shuffle

Courtneybonta — Fri, 23 Aug 2024 13:58:36 GMT

I do see on your end the two stations that weren't playing wasn't selected but they were all selected a few days ago. I unchecked all stations and rechecked them all again so I'm going to see how that works. Thanks for getting back to me!

Re: Stations don't get added to custom shuffle

cosmic1953 — Wed, 11 Dec 2024 22:03:18 GMT

I'm having same problem. I don't see where I can edit this. Advice plz. thanks.

Re: Stations don't get added to custom shuffle

AdamPandora — Thu, 12 Dec 2024 13:36:51 GMT

@cosmic1953 What is the make and model of the device you are using?

Also, can you please send me a screenshot of what you're seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

Re: Stations don't get added to custom shuffle

cosmic1953 — Thu, 12 Dec 2024 16:41:34 GMT

HI Adam. We use a MacBook Pro Ventura 13.5. Not sure what u want a screenshot of?

Is this what you need to see?

Moderator Edit: Merged comments

Re: Stations don't get added to custom shuffle

AdamPandora — Thu, 12 Dec 2024 16:48:06 GMT

Thanks for following up, @cosmic1953.

You should be able to edit what stations are included in Shuffle Mode.

To do this, click on the pencil icon after hovering over Shuffle:

From there you can click on the bubbles next to the stations you want to include:

Let me know if this helps.

Re: Stations don't get added to custom shuffle

cosmic1953 — Thu, 12 Dec 2024 18:02:19 GMT

Thank you Adam. I'll try that.