post Re: Song missing vocal track in My Collection

Song missing vocal track

star-mist33 — Mon, 17 Feb 2025 16:36:24 GMT

Hey Ya! by Outkast is missing the vocal track

Re: Song missing vocal track

AdamPandora — Mon, 17 Feb 2025 18:05:17 GMT

@star-mist33 Can you please send me a link to the track on Pandora that you are reporting?

Thanks for working with me on this.

Re: Song missing vocal track

star-mist33 — Mon, 17 Feb 2025 18:09:26 GMT

I got this link from the app on my phone:
https://pandora.app.link/?%24identity_id=826906570127206480&tags=Content+Type+-+Track&tags=Shared+From+Lid+-+100219713&tags=Shared+From+Tier+-+T3&tags=Shared+From+Platform+-+Android&tags=Shared+from+App+Version+-+2411.1.3&channel=User+Shared&feature=now_playing&type=0&duration=0&source=android&data=eyIkcHVibGljbHlfaW5kZXhhYmxlIjoidHJ1ZSIsIiRkZXNrdG9wX3VybCI6Imh0dHBzOlwvXC93d3cucGFuZG9yYS5jb21cL2FydGlzdFwvb3V0a2FzdFwvc3BlYWtlcmJveHh4LXRoZS1sb3ZlLWJlbG93XC9oZXkteWFcL1RSNnI0anByYmhqUEtmcT9jb3JyPTEwMDI1NTk5JnBhcnQ9dWcifQ%3D%3D

It seems to work fine in a web browser, though. Just in the app the lyrics
aren't playing.

Re: Song missing vocal track

AdamPandora — Tue, 18 Feb 2025 17:38:25 GMT

@star-mist33 Thanks for sending that.

To clarify, are you only hearing the instrumental of the track linked above when listening from your iPhone?

I tested on an iPhone as well as a computer and was not able to reproduce.

Let me know.

Re: Song missing vocal track

star-mist33 — Tue, 18 Feb 2025 17:40:26 GMT

Android, but yes. On my Android it's only the instrumental track.

Re: Song missing vocal track

AdamPandora — Tue, 18 Feb 2025 19:09:17 GMT

@star-mist33 Thank you for clarifying.

I went ahead and tested on Android as well and was not able to reproduce the issue you described with that track.

I've enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices

Let me know if you continue to experience issues with this after completing the steps linked above.

Re: Song missing vocal track

star-mist33 — Wed, 21 May 2025 20:02:23 GMT

This song hasn't come up again, but I had the same issue with "Smack That" by Akon. I think the issue might be tied to having explicit content turned off. This morning, I was listening to "I Write Sins not Tragedies" by Panic! At the Disco and the lyric track was present, but something about the song overall sounded not quite right. But also, the explicit lyrics were not bleeped out or anything. I've now turned explicit content back on and I'll try to see if anything like this happens again.

Re: Song missing vocal track

AdamPandora — Thu, 22 May 2025 12:51:29 GMT

@star-mist33 Sounds good.

If you continue to have trouble, please send me:

a link to the song you noticed issues with
what exactly is happening when that song plays (ex: only the instrumental is playing)

Thanks again!