post Re: "Unavailable" in My Collection

Tracks from Lynyrd Skynyrd album now listed as unavailable

Krackerbox — Mon, 10 Mar 2025 19:01:34 GMT

I don't use stations. I have Playlist. NOW for some reason some of the songs in my Playlist say they are "unavailable"? I have a premium account so what do I have to do to listen to the songs I've always been able to listen to in the past. I'm getting ready to start over on IHeart or some other app because this is just absurd!

And yet I have figured out I can go to a lynard skyward album outside of my Playlist and listen to those same songs that are appearing in my Playlist as "unavailable"?

Moderator Edit: Edited title for clarity

Re: "Unavailable"

AdamPandora — Mon, 10 Mar 2025 11:19:46 GMT

@Krackerbox I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

What is the name of your playlist where those tracks are showing as unavailable?
What are the names of the songs that are currently showing as unavailable in your playlist?
Would it be possible to send me a link to those same tracks on Pandora?
Additionally, can you please send me a screenshot of what you are seeing?

The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

Re: "Unavailable"

Krackerbox — Mon, 10 Mar 2025 18:53:22 GMT

Well I worked at my reply for more than an hour and when I hit reply below the message it destroyed my message and took me to some page asking for my email. I have a Doc appt will try one more time later. If I get the same results I won't be using this community as it is as broken as Pandora

First off thank you for offering to help me.

1) Name of Playlist:

A Little Skynyrd Anyone

2) Songs showing as unavailable:

Call Me Breeze

Made In The Shade

Railroad Song

I Ain't The One

Saturday Night Special

are some of them.

3 & 4) i don't know how to link a song? & I don't know how to send you an image since I see no link to upload an lmage?

Moderator Edit: Merged comments

Re: "Unavailable"

AdamPandora — Mon, 10 Mar 2025 19:22:02 GMT

Thanks for following up with that information, @Krackerbox.

I do see those tracks from the album Chattanooga Choo Choo 1975 (Live) by Lynyrd Skynyrd are showing as Unavailable.

Although the majority of the songs in our collection will be eligible to be played without restrictions, you may encounter a portion of songs that are unavailable.

We are continuously working on increasing the amount of songs which can be played on stations, on-demand, or offline. Our intention is to provide enough music you enjoy to avoid any inconvenience around this.

In the meantime, I do see we have alternate versions of some of those tracks in our library (just not those live versions). If you are looking to hear those tracks on your playlist, I recommend removing the ones that are unavailable, and replacing them with the versions we do have in our catalog.

I hope this helps explain.