post Re: Premium: Playlist disappeared in My Collection

Premium: Playlist disappeared

blake322 — Fri, 07 Jun 2024 15:07:37 GMT

I’ve been creating playlists for over 3 years, and just today nearly all of them have.disappeared.

Moderator Edit: Changing title for clarity

AdamPandora — Wed, 16 Feb 2022 17:19:08 GMT

@blake322 I'm showing your playlists are still in your collection:

Can you please send me a screenshot of what you are seeing on your end?

Thanks for working with me on this. 🤝

miriamblemke — Fri, 07 Jun 2024 15:06:54 GMT

I am just now experiencing this as well, after upgrading to Plus. @AdamPandora can you assist?

Nevermind @AdamPandora , realizing now the Plus subscription is a joke. will probably just switch to Spotify.

Moderator Edit: Merged posts

cary1369 — Wed, 25 Jun 2025 21:16:48 GMT

I have not accessed my playlists is a few years, but went in today to play one of them, and ALL of my playlists I created are gone.

AdamPandora — Thu, 26 Jun 2025 11:15:43 GMT

@cary1369 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!