post Re: Premium Member lapse in service can't add to old playlists in My Collection

Premium Member lapse in service can't add to old playlists

Lovatomiles — Tue, 10 May 2022 00:13:47 GMT

I was a premium Member. Cancelled premium and came back now i cannot add songs to previous playlists even though they show up in my profile. Help please.

Re: Premium Member lapse in service can't add to old playlists

AdamPandora — Tue, 10 May 2022 11:31:31 GMT

@Lovatomiles Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Re: Premium Member lapse in service can't add to old playlists

SURPRISE — Mon, 30 Jun 2025 13:02:28 GMT

Thank u I am 90 and not tech savvy love your music.

Moderator Edit: Format

Re: Premium Member lapse in service can't add to old playlists

AdamPandora — Mon, 30 Jun 2025 13:02:53 GMT

@SURPRISE Was there anything you needed assistance with?

Let me know.