post Re: Playlists Empty in My Collection

Large playlists now showing zero songs

jlb1111 — Thu, 03 Jul 2025 20:49:34 GMT

I have a large playlist that is now empty and a number of smaller ones that now have zero songs. Any suggestion are appreciated!

Moderator Edit: Edited title for clarity

Re: Playlists Empty

AdamPandora — Mon, 30 Jun 2025 18:13:43 GMT

@jlb1111 What are the names of the playlists that are now showing zero songs?

Let me know.

Re: Playlists Empty

jlb1111 — Tue, 01 Jul 2025 13:38:28 GMT

era 200'2 (now only 1 song)
Era 1990's (now only 3 songs)
Era 1980's (now only 3 songs)
Era 1970's (0)
Era 1960's (0)
Big List Volume 1 (0)

Re: Playlists Empty

MariaPandora — Tue, 01 Jul 2025 21:42:04 GMT

Thanks for telling us.

Are the other playlists behaving as they normally do?

Did you noticed anything else before the songs disappeared?

Re: Playlists Empty

jlb1111 — Thu, 03 Jul 2025 16:22:00 GMT

I did not notice anything unusual

Re: Playlists Empty

AdamPandora — Thu, 03 Jul 2025 20:52:19 GMT

@jlb1111 Thanks so much for flagging this issue.

We’ve shared your experience with our engineering team so they can continue to investigate. Unfortunately, at this time, we aren’t able to restore songs to personalized playlists from our end. We understand how frustrating this is, and we’re really sorry for the disruption to your listening experience.

As a workaround, you’ll need to manually re-add the songs to your playlists. We know this isn’t ideal, and we truly appreciate your patience as we work to prevent this from happening in the future.