post 3 Different Playlists of mine are constantly stopping at random in My Collection

3 Different Playlists of mine are constantly stopping at random

clgrimes5gmail — Tue, 22 Jul 2025 15:07:39 GMT

Different Songs in 3 Different Playlists of mine are constantly stopping at random. I have to refresh but that doesn't work, and most often have to log out and back in. I have signed out several times, but this keeps happening.

PLEASE HELP!!!!

The Playlists are - My Worship - Cardinal Black- Leela James

Moderator edit: edited title for clarity

Re: My Playlists

AdamPandora — Wed, 16 Jul 2025 12:46:55 GMT

@clgrimes5gmail Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

Re: My Playlists

clgrimes5gmail — Wed, 16 Jul 2025 15:08:40 GMT

>From the Pandora site when on my Desktop Windows/ but it also happens when
I am out walking and listening to it from the app on my IPhone 13

Re: My Playlists

AdamPandora — Wed, 16 Jul 2025 16:47:49 GMT

@clgrimes5gmail Thanks for following up.

Playback stopping on your Windows computer:

Can you please let me know what browser are you using?

Playback stopping on your iPhone 13:

Could you explain what's happening in more detail? The more information you can provide, the better I can help.

When this issue occurs:

Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
Are you listening to a station, album, playlist, or podcast?
Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
Are you using a Bluetooth connection?

Additionally, please provide both your iOS and Pandora app versions:

iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Thanks for your help!