post Re: Premium to family plan, and lost my playlist ownership metadata in My Collection

Premium to family plan, and lost my playlist ownership metadata

KikiStardust — Wed, 24 Dec 2025 03:36:50 GMT

Hi, I've been a subscriber for a while, and I recently let my membership expire so I could upgrade to a family plan, but when I did so, when I open my app, only stations are showing in my collection. My collected albums, songs, created playlists, and anything besides outright stations are gone. They still exist, and it still shows the playlists for example were created by me, but I don't seem to "own" them and they're not in my collection at all. Can this be reconciled?

Re: Premium to family plan, and lost my playlist ownership metadata

AdamPandora — Wed, 24 Dec 2025 15:08:32 GMT

@KikiStardust Sorry for any trouble.

Can you please try signing out of the app on your phone, and then signing back in to see if that resolves the issue?

If not, can you please send me a screenshot of what you are seeing on your end?

Thank you for working with me on this.

Re: Premium to family plan, and lost my playlist ownership metadata

KikiStardust — Sun, 28 Dec 2025 10:38:59 GMT

That worked! Thank you so much 😊

Re: Premium to family plan, and lost my playlist ownership metadata

AdamPandora — Mon, 29 Dec 2025 14:18:24 GMT

Happy to hear that, @KikiStardust. 😎

Enjoy the music!