https://community.pandora.com/t5/My-Collection/Why-won-t-it-play-and-keep-making-me-pick-artists/m-p/203164#M35697 <P class="isSelectedEnd"><SPAN><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2050720">@Davon</a>&nbsp;Thanks for reaching out and sorry for the trouble you are having.</SPAN></P> <P class="isSelectedEnd"><SPAN>I want to make sure I fully understand what’s happening so I can point you in the right direction. When you have a moment, could you share a bit more detail about your experience?</SPAN></P> <P class="isSelectedEnd"><SPAN>In particular, when you mention that it “won’t play and keeps making you pick artists,” can you tell me a bit more about what you’re seeing there? For example, is the app prompting you to select artists before playing, or is something else happening?</SPAN></P> <P class="isSelectedEnd"><SPAN>It would also help to know:</SPAN></P> <UL data-spread="false"> <LI><SPAN>Your device and app version</SPAN></LI> <LI><SPAN>Any error messages or prompts you’re seeing</SPAN></LI> </UL> <P class="isSelectedEnd"><SPAN>The more detail you can provide about the exact steps and what you’re experiencing, the better I’ll be able to help get this sorted out.</SPAN></P> <P><SPAN>Looking forward to your reply!</SPAN></P> Tue, 28 Apr 2026 18:24:00 GMT AdamPandora 2026-04-28T18:24:00Z https://community.pandora.com/t5/My-Collection/Why-won-t-it-play-and-keep-making-me-pick-artists/m-p/203114#M35696 <P>I have been using this app for over an entire decade and never had these issues until the end of last year&nbsp;</P> Tue, 28 Apr 2026 03:51:47 GMT https://community.pandora.com/t5/My-Collection/Why-won-t-it-play-and-keep-making-me-pick-artists/m-p/203114#M35696 Davon 2026-04-28T03:51:47Z https://community.pandora.com/t5/My-Collection/Why-won-t-it-play-and-keep-making-me-pick-artists/m-p/203164#M35697 <P class="isSelectedEnd"><SPAN><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2050720">@Davon</a>&nbsp;Thanks for reaching out and sorry for the trouble you are having.</SPAN></P> <P class="isSelectedEnd"><SPAN>I want to make sure I fully understand what’s happening so I can point you in the right direction. When you have a moment, could you share a bit more detail about your experience?</SPAN></P> <P class="isSelectedEnd"><SPAN>In particular, when you mention that it “won’t play and keeps making you pick artists,” can you tell me a bit more about what you’re seeing there? For example, is the app prompting you to select artists before playing, or is something else happening?</SPAN></P> <P class="isSelectedEnd"><SPAN>It would also help to know:</SPAN></P> <UL data-spread="false"> <LI><SPAN>Your device and app version</SPAN></LI> <LI><SPAN>Any error messages or prompts you’re seeing</SPAN></LI> </UL> <P class="isSelectedEnd"><SPAN>The more detail you can provide about the exact steps and what you’re experiencing, the better I’ll be able to help get this sorted out.</SPAN></P> <P><SPAN>Looking forward to your reply!</SPAN></P> Tue, 28 Apr 2026 18:24:00 GMT https://community.pandora.com/t5/My-Collection/Why-won-t-it-play-and-keep-making-me-pick-artists/m-p/203164#M35697 AdamPandora 2026-04-28T18:24:00Z