post Re: Soundtracks for you in My Collection

When do Soundtracks For You become available?

taneisha-2008 — Wed, 13 May 2020 20:03:46 GMT

Hello how long after a account is created will the soundtracks for you be available?

Moderator Edit: Edited title for clarity

Re: When do Soundtracks For You become available?

AdamPandora — Wed, 13 May 2020 20:05:24 GMT

@taneisha-2008 I am checking in with one of the engineers who help with those playlists.

I will reach back out to you on this thread when I receive more information.

Thanks for your patience!

Soundtracks for you

taneisha-2008 — Tue, 19 May 2020 17:52:20 GMT

I am not sure why I do not have the happy soundtrack as well as the others

Re: Soundtracks for you

AdamPandora — Wed, 20 May 2020 17:30:34 GMT

@taneisha-2008 I wanted to reach back out to you about this - our engineers are still looking into why your soundtracks aren't currently available in your collection.

Keep an eye out on this thread, and I will provide you with an update when I hear back from them.

Re: Soundtracks for you

AdamPandora — Thu, 21 May 2020 18:53:03 GMT

@taneisha-2008 I wanted to provide you with an update on this.

There was bug that was discovered through your report, and our engineers were able to resolve it.

If your playlists are not showing on your account already, then they should appear on Monday (05/25/20).

Thank you for surfacing this!

Re: Soundtracks for you

taneisha-2008 — Thu, 21 May 2020 19:14:41 GMT

I see at least 4 now thank u so much! I am so happy to be apart of pandora premium

Re: Soundtracks for you

AdamPandora — Thu, 21 May 2020 19:17:55 GMT

@taneisha-2008 Always happy to help.

Hope we continue to see you around the community! 😎

Re: Soundtracks for you

taneisha-2008 — Wed, 27 May 2020 12:58:28 GMT

I only have four soundtrack's which are my R&B soundtrack the happy soundtrack the Christian soundtrack and Gospel music soundtrack.

Re: Soundtracks for you

AdamPandora — Wed, 27 May 2020 18:59:44 GMT

@taneisha-2008 I checked in with our engineers so that they could take a look at your account.

Since these personalized soundtracks are created based off of your listening habits, you won't see any new playlists available if you aren't switching up the type of music you are listening to (more listening across different types of music = more playlists).

As you continue to stream different types of music, new soundtracks should make themselves available to you.

I hope this helps explain!

Re: Soundtracks for you

taneisha-2008 — Thu, 28 May 2020 22:41:46 GMT

Gotcha thanks!

Re: Soundtracks for you

AlyssaPandora — Fri, 29 May 2020 14:03:28 GMT

No problem at all, @taneisha-2008.

Please let us know if anything else pops up.

Happy listening! 🎶