https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/28905#M5768 <P>Cant pull up playlist</P> Tue, 21 Jul 2020 15:22:52 GMT Loukunselman70 2020-07-21T15:22:52Z https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/28905#M5768 <P>Cant pull up playlist</P> Tue, 21 Jul 2020 15:22:52 GMT https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/28905#M5768 Loukunselman70 2020-07-21T15:22:52Z https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/28907#M5769 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/244626">@Loukunselman70</a>&nbsp;Nice to see you around the community. <span class="lia-unicode-emoji" title=":waving_hand:">👋🏽</span></P> <P>Playlists are only an option with Pandora Premium - I'm showing the Pandora account connected to your Community profile is currently set up with the free service.</P> <P><SPAN>Could you tell me a bit more about what is happening? Is the issue that you are unable to locate your collected radio stations?</SPAN></P> <P><SPAN>If so, are you listening to Pandora on a computer or on a device?</SPAN></P> <OL> <LI><SPAN>If you are on a computer, are you listening from:</SPAN></LI> <UL> <LI><SPAN>A Mac or Windows computer?</SPAN><SPAN><BR /></SPAN></LI> <LI><SPAN>Our website, or the desktop app? If you're listening from our website, what browser are you using?</SPAN><SPAN><BR /></SPAN></LI> </UL> <LI><SPAN>If you are on a device, what is the make and model (and carrier, if applicable)?</SPAN><SPAN><BR /></SPAN></LI> <LI><SPAN>Is there an error message? If so, what does it say?</SPAN><SPAN><BR /></SPAN></LI> <LI><SPAN>Can you provide me with a screenshot of what you're seeing?&nbsp;</SPAN><SPAN><BR /></SPAN></LI> </OL> <P><SPAN>Thanks for working with me on this. <span class="lia-unicode-emoji" title=":handshake:">🤝</span></SPAN></P> Tue, 21 Jul 2020 15:24:44 GMT https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/28907#M5769 AdamPandora 2020-07-21T15:24:44Z https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/74318#M15275 <P>I am using my iPhone&nbsp;</P> <P><SPAN>Is Pandora off line</SPAN></P> Wed, 25 Aug 2021 13:43:18 GMT https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/74318#M15275 Lortad 2021-08-25T13:43:18Z https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/74350#M15282 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/736784">@Lortad</a>&nbsp;I'd be happy to help with any questions you have, but I will need additional information to do so.</P> <P>Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.</P> <P>I look forward to hearing back.</P> Wed, 25 Aug 2021 13:45:36 GMT https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/74350#M15282 AdamPandora 2021-08-25T13:45:36Z https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/85894#M18231 <P>It is showing that my playlist is not there</P> Fri, 07 Jan 2022 22:04:56 GMT https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/85894#M18231 Qaylendavis19 2022-01-07T22:04:56Z https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/85927#M18247 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/244626">@Loukunselman70</a>&nbsp;It looks like the Pandora account connected to your Community profile was created for the first time yesterday (01/07/22).</P> <P>This likely means your original account containing your collection is registered under a different email address.</P> <P>I recommend signing out of Pandora, and then signing back in using the email address associated with your original account.</P> <P>Let me know how it goes.</P> Sat, 08 Jan 2022 13:12:57 GMT https://community.pandora.com/t5/My-Collection/Cant-pull-up-playlist/m-p/85927#M18247 AdamPandora 2022-01-08T13:12:57Z