https://community.pandora.com/t5/My-Collection/Unable-to-Like-Alessia-Cara-Songs/m-p/38656#M7613 <P>Hi&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/325146">@mmugzy303</a>!&nbsp;Thanks for posting.</P> <P>I'm not seeing anything unusual on my end that would prevent you from thumbing songs for Alessia Cara.</P> <P>I’ve enabled a trace on your account to help us better understand what’s happening. Can you do me a favor and please take a screenshot the next time this happens. If you need help with a screenshot let me know.</P> <P>Also, can you let me know a little more about your device?</P> <OL data-aura-rendered-by="80:276240;a"> <LI>If you are on a computer, are you listening from: <UL> <LI>A Mac or Windows computer?</LI> <LI>Our website, or the desktop app? If you're listening from our website, what browser are you using?</LI> </UL> </LI> <LI>If you are on a device, what is the make and model (and carrier, if applicable)?</LI> </OL> <P>Thanks for the help!</P> Thu, 22 Oct 2020 21:57:41 GMT TannerPandora 2020-10-22T21:57:41Z https://community.pandora.com/t5/My-Collection/Unable-to-Like-Alessia-Cara-Songs/m-p/38622#M7608 <P>Hello. Just a curious question really. Out of the hundreds of songs and many artists I listen to. Why is it that Alessia Cara the only artist that I cannot like any of her songs? Seems odd to me. I have never had a probably with any other artist or song.&nbsp;</P> <P>M<I>oderator Edit: Changing title for clarity</I></P> Thu, 22 Oct 2020 21:48:32 GMT https://community.pandora.com/t5/My-Collection/Unable-to-Like-Alessia-Cara-Songs/m-p/38622#M7608 mmugzy303 2020-10-22T21:48:32Z https://community.pandora.com/t5/My-Collection/Unable-to-Like-Alessia-Cara-Songs/m-p/38656#M7613 <P>Hi&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/325146">@mmugzy303</a>!&nbsp;Thanks for posting.</P> <P>I'm not seeing anything unusual on my end that would prevent you from thumbing songs for Alessia Cara.</P> <P>I’ve enabled a trace on your account to help us better understand what’s happening. Can you do me a favor and please take a screenshot the next time this happens. If you need help with a screenshot let me know.</P> <P>Also, can you let me know a little more about your device?</P> <OL data-aura-rendered-by="80:276240;a"> <LI>If you are on a computer, are you listening from: <UL> <LI>A Mac or Windows computer?</LI> <LI>Our website, or the desktop app? If you're listening from our website, what browser are you using?</LI> </UL> </LI> <LI>If you are on a device, what is the make and model (and carrier, if applicable)?</LI> </OL> <P>Thanks for the help!</P> Thu, 22 Oct 2020 21:57:41 GMT https://community.pandora.com/t5/My-Collection/Unable-to-Like-Alessia-Cara-Songs/m-p/38656#M7613 TannerPandora 2020-10-22T21:57:41Z