post Re: Station modes disappear after skipping x amount of songs in My Collection

Station modes disappear after skipping x amount of songs

jsolomita93 — Tue, 27 Oct 2020 20:15:18 GMT

I get a message that reads this mode (One Hit Wonders, Boy Bands & Girl Groups, etc.) is out of songs. What does that mean and is that normal? If so when does it come back?

Re: Station modes disappear after skipping x amount of songs

AdamPandora — Wed, 28 Oct 2020 17:56:24 GMT

@jsolomita93 Nice to see you around the Community.

I'm happy to look into this further - the next time this happens, please send me:

The name of the station you are listening to
The name of the Mode you are using
A screenshot of the error message that appears after skipping too many tracks

Thanks for working with me on this. 🤝

Re: Station modes disappear after skipping x amount of songs

jsolomita93 — Wed, 28 Oct 2020 20:35:06 GMT

90s pop radio Curated Modes.
It says the station is out of tracks and disappears for some time or if you exit the app and reopen it the mode also disappears.

Re: Station modes disappear after skipping x amount of songs

AdamPandora — Thu, 29 Oct 2020 15:55:51 GMT

@jsolomita93 Thanks for following up with that information.

I checked in with our engineers, and it looks like that is actually intended behavior.

After enough tracks are skipped, that particular Mode will disappear. However, it should return after 24 hours.

Hope this helps explain!

Re: Station modes disappear after skipping x amount of songs

jsolomita93 — Thu, 29 Oct 2020 18:28:24 GMT

Is it just for these curated modes and not for example "Crowd Faves" and "Deep Cuts"??